Consistency

Bowed Strings runs by a monthly cycle with four lessons in each month. Students who learn under Bowed Strings are expected to attend lessons weekly. For students who do not attend class regularly or do not practice the instrument, we reserve the right to terminate your lessons and give your time slot up to other students.

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Peak Hour Time Slots - Students taking a slot on Sundays and Saturdays

Our peak time slots are on Saturdays and Sundays. Students taking this time slot are expected to attend class weekly. If student has any other commitments and is unable to attend class weekly, we reserve the right to give up your peak time slot to other students who are able to attend class weekly on these 2 days.

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Punctuality

Students are to be punctual for all lessons with Bowed Strings. We will not extend the class if student is late for lessons. However, if lateness is due to an emergency matter (such as vehicle breakdown or accident), we will be easy on it.

 

We do not accept excuses or students who are late for every lesson, as it shows no respect for learning the instrument and the teacher. We will reserve the right to terminate lessons with such students.

Last Minute Cancellations (Less than 12 hours) Result in Lessons Being Forfeited

Last-minute cancellations (less than 12 hours before class) will result in the lesson being forfeited with no refund or make-up lesson provided. This will be subjected to a case-by-case review.

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Maximum of 1 Class Cancellations a Month

Students are only allowed to cancel a maximum of 1 class a month. Unless student is travelling overseas or has school-based activities, subject to discussion. This is to ensure continued progress in classes. 

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Absent for Class Without Any Notice 

Students who do not show up for class without providing any notice will result in the lesson being forfeited immediately, unless this is due to emergency matters such as a traffic accident.

For Private Lessons: Parents with Children aged 7 years old and under

Parents are highly encouraged to sit in the classroom to follow through their child's learning progress especially for children aged 4 to 7 years old.

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For Private Lessons: Parents with Children aged 8 years old and above

Parents are required to wait outside of our place during the course of their child's lesson.

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For Pair and Group Lessons: Parents with Children aged 8 years old and above

Parents are required to wait outside of our place during the course of their child's lesson.

For Private Lessons: Completion of Make-Up Lessons within the Same Month 

All four lessons of each cycle have to be completed within the same month and make-up lessons are to be arranged to be completed within the same month. If it is difficult to fix another time slot, the make-up lesson will be carried over to an upcoming month with a 5th week.

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For Pair/Group Lessons: No make-up lessons 

For pair or group lessons, there will be no make-up lessons provided for lessons missed. Class will be forfeited, unless a valid MC is provided when student is sick. 

Payment for Classes 

Fee Payment runs by a monthly cycle and payment is to be made before the first lesson of each month via bank transfer or cash. Upon payment, fees are not refundable. 

 

Payment for Trial Class

Bowed Strings does not offer free trial classes. For the payment for trial class, it is to be made before or during the trial class. Upon payment, fees are not refundable. For any no show-ups, payment will be forfeited.

Termination or Suspension of Classes

Bowed Strings does not collect any form of deposit. While we stick to this system, we would appreciate an advanced one month notice.

 

If student needs to terminate or suspend class, an advanced notice (of 30 days) is to be provided. Lessons have to be completed upon the stated day of termination or suspension. Any remaining classes left uncompleted will automatically be forfeited after 30 days.

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Cancelation of Trial Class

If you have fixed a trial class with us, please inform us at least 12 hours in advanced if you are unable to make it.

Pictures taken under consent

Some pictures taken may be used for marketing purposes up on social media or up on our website. If you are not comfortable, please do provide a notice.